MS Project, MS Front Page, MS Word, MS Excel, MS Access, MS Power Point, Photo Shop, Dreamweaver, HTML, XML, ASP, javascript, MVS, CICS, COBOL, Assembler, Summit-D, Planview, ACF2, SMS, HBO, Visio, Quicken, Document and Records Management, e-Book generation.

Project Management of a system-wide Records Management application at WFP. Workflow analysis, requirements definition, RFP development, result analysis, software specifications and pilot implementation for a Lotus Notes, imaging and web-accessible solution. Active management of a multi-cultural development/user workgroup and international vendors.

Development and implementation of an Oracle User Communications and Consultation Strategy including: Intranet site design, coding and content development, briefing documents, presentations, manuals for dissemination of information to HQ, Regional Offices and Field Staff. Managed Oracle Access Request process.

Information Technology Officer for the Sustainable Development Department of FAO with responsibilities for: Strategic Planning, Internet/Intranet content development, platform standards, and 1st level Help Desk.

Manager Alternate Site initiatives

Enterprise-wide Home Health, HME/IV, Occupational Medicine, Long Term Care. Telemedicine pilot with Southwestern Bell. 15 Occupational Medicine facilities, 10 Long-Term Care points of service and 100 Home Health and Hospice locations throughout Missouri and Illinois.

Manager system-wide Strategic Initiatives

· Enterprise-wide Scheduling. Joint Application Design and Reengineering strategies employed to enable enterprise-wide, one-call capability. An HBO three-tiered client server solution: MS Windows NT, Sybase, C++, Visual Basic.

· Physician Office Integration evaluation and implementation of system-wide software solution. Estimate 1.5M cost to support 300 targeted physicians.

· IBM prototype Executive Information System. Managed the transition from prototype to strategic initiative.

· Member of an internal volunteer team that developed a strategy to obtain funding for System Development Life Cycle Methodology (SDLCM) and Project Management (PM) software. Acquired 1M funding in support of staffing.

· Coordinated and Budgeted for the Corporate Disaster Recovery Plan. Conducted system-wide feasibility study to select Hospital Information Software to support horizontal and vertical expansion strategies; documented cost reduction of $300,000.

· Led a process improvement team which reduced production incidents by 10%. Through negotiation, reduced PC software expenditures by 20%.

· Served as Interim Manager, Telecommunications. Planned and executed fiber installation to define data and voice communications between current and new facilities including projected needs for video, imaging and expansion. Managed the RFP from design through vendor selection. Supervised a staff of 15, including AT&T technicians, data and voice specialists, billing personnel, and telephone operators.